Shipping policy

Shipping Policy

At HSK Fashion, we currently ship to addresses across Pakistan, and we're happy to say, shipping is free on every order, no minimum spend required.

Order Processing Time

Once your order is placed, our team gets to work right away:

  • Orders are processed within 1–2 business days (Monday–Saturday, excluding public holidays)
  • You'll receive a confirmation email once your order is placed, and another with tracking details once it ships
  • During sales, promotions, or high-demand periods, processing may take slightly longer, we'll always keep you updated if that happens

Delivery Time

After processing, delivery times depend on your location within Pakistan:

  • Major cities (Lahore, Karachi, Islamabad, Faisalabad, etc.): typically 2–4 business days
  • Other cities and towns: typically 4–7 business days

These are estimates, not guarantees, actual delivery may vary slightly due to courier schedules, weather, or regional factors outside our control.

Shipping Costs

We cover it, shipping is completely free on all orders placed on hskfashion.com.

Order Tracking

Once your order ships, you'll receive a tracking number via email/SMS so you can follow its journey right to your doorstep. If you don't receive tracking information within 2 business days of your order being placed, feel free to reach out to us.

Delayed or Missing Orders

If your order is taking longer than expected:

  1. Check the tracking link provided in your shipping confirmation
  2. Allow a little extra buffer time during holidays or high-order-volume periods
  3. If it's been longer than the estimated delivery window, contact us at info@hskfashion.com or +92 319 6345939 with your order number, and we'll track it down for you

Incorrect Address

Please double-check your shipping address at checkout. We're not able to make changes once an order has shipped, and we can't be held responsible for orders delayed or lost due to an incorrect or incomplete address provided at checkout. If you notice an error shortly after placing your order, contact us immediately at info@hskfashion.com and we'll do our best to update it before it ships.

Damaged Packages

If your order arrives visibly damaged, please don't accept the delivery if possible, and get in touch with us right away at info@hskfashion.com with photos of the packaging and product. We'll sort out a replacement or refund per our Return & Refund Policy.

Questions?

We're always happy to help with anything shipping-related:

  • Email: info@hskfashion.com
  • Phone: +92 319 6345939
  • Website: hskfashion.com